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Omega Web Metrics — Support
Omega Web Metrics is a professional diagnostic engine designed to reveal issues in performance, SEO, UX, security, and plugin impact. It identifies what your site, plugins, and server are doing — and what they are not doing — so you can take informed action.
This plugin is provided as‑is, where‑is. No guaranteed updates or ongoing support are included with your purchase.
What Omega Web Metrics Provides
Omega Web Metrics generates a full diagnostic report, including:
- Performance, SEO, UX, Security, and Plugin Impact scores
- Detailed issue detection across all major categories
- Identification of server‑level, CDN‑level, and code‑level problems
- Recommendations for fixes that require manual developer action
- Information on what Omega Security Engine Pro can and cannot fix
What Omega Web Metrics Does NOT Provide
To protect your site and ensure safety, Omega Web Metrics does not:
- Modify your site or apply fixes automatically
- Edit plugin or theme code
- Edit wp-config.php or .htaccess
- Change server or CDN settings
- Provide guaranteed compatibility with all hosting environments
All fixes that involve code, server configuration, database changes, or CDN settings must be performed manually by a qualified developer or your hosting provider.
Self‑Support Resources
When to Contact Support
You may contact support if you encounter a reproducible issue with the plugin itself, such as:
- Scan not running
- Dashboard not loading
- Incorrect or missing scan output
- Plugin activation issues
Support does not cover:
- Fixing issues detected by the scanner
- Editing your server configuration
- Editing plugin or theme code
- Debugging your hosting environment
- Custom development work
Contact
If you encounter a reproducible issue with Omega Web Metrics itself, you may contact:
support@omegawebapps.com
Please include:
- WordPress version
- PHP version
- Hosting environment
- Steps to reproduce the issue
- Any relevant error logs
Responses are not guaranteed.
