Features
Verify that the capability exists and understand its intended behavior.
FeaturesOMEGA IMAGE ENGINE SUPPORT · WordPress Plugin 2.0.0
Omega Image Engine support
Support preparation, diagnostic information and support scope for Omega Image Engine WordPress Plugin 2.0.0.
Use the documentation first
Most configuration questions can be resolved by matching the issue to the Features, Installation, Setup or Troubleshooting reference for this exact product/version.
Setup
Check the recommended configuration order and safety controls.
SetupTroubleshooting
Check common failure modes and recovery steps.
TroubleshootingInformation to include with a support request
- Product: Omega Image Engine
- Platform/version: WordPress Plugin 2.0.0
- Hosting/server stack and PHP version.
- Exact action being attempted and exact error/status text.
- Relevant URL/path/attachment ID/scan or batch context without sending passwords or secret keys.
- Whether the issue occurs on staging, production or both.
- What changed immediately before the issue appeared.
- Screenshots or copied log excerpts that do not expose credentials, private keys or payment secrets.
Do not send hosting passwords, cPanel credentials, private keys, Stripe secret keys or other authentication secrets.
Support scope and product boundaries
AVIF/WebP output depends on the host and active WordPress image editor. Themes, page builders, custom markup and caching/CDN layers can affect final frontend picture/srcset delivery. Image optimization cannot by itself guarantee a specific page-speed or Core Web Vitals score.
Third-party hosting, WordPress/themes/plugins, CDNs, browsers, search engines and server modules remain outside OmegaWebApps' direct control. Support can explain the product's documented behavior and help interpret its evidence, but cannot guarantee outcomes controlled by those external systems.
Product page and commercial specification
Review the complete public-facing capability specification, pricing and licence information for Omega Image Engine.